On your phone: - Tap the Apps icon - Tap Settings - Tap Wireless & Networks - Tap Bluetooth Settings - Tap the Bluetooth check box to change the settings > Checked - On 3. Turn off your phone, remove and replace battery. To pair your phone with your Parrot CK3200 ls please follow the steps below: 1.Please use 'Reply to Expert' button instead. Please note that electronics troubleshooting is not always easy and sometimes I will not be able to find solution for your problem immediately, so if my first answer does not resolve your problem or you need more information please do not rate my answer negative BAD SERVICE or POOR SERVICE (that will result in a permanent negative feedback on my record - very damaging for me).